Current automated and hierarchical structured production processes can only insufficiently deal with the upcoming flexibilization. We foster the “democratization” of decision-making in production processes, hence the participation of all involved stakeholders, by introducing a decentralized AI system. Our Democratic AI-based Decision Support System (DAI-DSS) finds democratically the appropriate decision for a concrete situation during production. Each human or technical actor is represented by an agent who negotiates based on the current status provided by the digital shadow and twins. The future situation is predicted by AI algorithms for each individual actor considering the modelled knowledge base that defines each negotiation strategy. A multiple optimization algorithm finds the most appropriate solution considering the needs of all involved human and technical stakeholders.